CLAIM PROCESSING AND ANALYSIS (Professional Training Course)

SAF-HOLLAND Group | Deutsch | Worldwide Contacts |

Warranty & Guarantee Handling

Official Service Partner

Error Flow Chart

Training Courses

SERVICE (Foundation Course)

BRAKE TECHNOLOGY (Consolidation Course)

CLAIM PROCESSING AND ANALYSIS (Professional Training Course)

PARTS DEALERSHIP (Professional Training Course)

Brake Technology

Supplier / Logistics

Contact Information

TRAINING

CLAIM PROCESSING AND ANALYSIS (Professional Training Course)

We familiarize you with:

Familiarisation with all assemblies /units, axles and the INTEGRAL technology.
Working with the SAF-HOLLAND website and service literature.
Overview of spare parts, working with the new spare parts CD-ROM.
Identification of spare parts.
Guarantee processing in SAP and via the SAF-HOLLAND Service Report.
INTEGRAL guarantee processing.
Return of damaged parts.
Damaged parts - diagnosis.
Service Report / SAP direct.

This course is particularly suitable for:

Employees in the service workshop and in Customer Service who are mainly responsible for commercial guarantee and complaint processing.
The course is limited to about twenty participants.

- CLAIM PROCESSING AND ANALYSIS (Professional Training Course)
Date/Venue/Language	Cost
Monday, October 25, 2010 - Tuesday, October 26, 2010 2 day course Halle / Saale/Germany German	€ 135

TRAINING CONTACT

Rüdiger Stenger
Director Service
+49 (0) 60 95 - 301 602
+49 (0) 60 95 - 301 259
+49 (0) 175 - 4653 494
ruediger.stenger@safholland.de

QUESTIONS?

Regina Tuloschetzki

+49 (0) 5602913939

+49 (0) 5602913940

service@safholland.de

REGISTRATION

Registration Form

TIMETABLE

Timetable of Training Courses